“A better way to get better” is the motto of the new MultiCare Indigo Urgent Care clinic located in the Sammamish Highlands shopping plaza. This urgent care facility is a part of the MultiCare health system that provides care to patients throughout Washington state.
The Sammamish clinic hosted an official ribbon cutting ceremony on Friday with Mayor Kali Clark, Deputy Mayor Karen Howe, and several other city council members.
The ceremony comes nearly two months after Indigo first opened its doors on Nov. 13. The clinic offers in-person care as well as virtual visits, and is open seven days a week from 8:00 a.m. to 8:00 p.m.
Indigo provides care for minor illnesses and injuries, including colds, flus, and headaches. Its Sammamish location is equipped with X-ray imaging for strains, sprains, and minor fractures. The clinic also has onsite lab services for COVID-19, influenza, and strep testing. Indigo prioritizes giving quick results to patients and tries to get them out within 20 minutes.
Melanie Collett, the clinic’s director of marketing and communications, said Indigo Urgent Care’s goal is to create a “positive healthcare experience you can feel good about.” She said the clinic strives to make their care “easy to access and easy to book.”
Often, it can take time for patients to get an appointment with primary care providers to address their health needs. According to Collett, Indigo Urgent Care offers same-day and next-day appointments.
Collett also said that the clinic is looking to expand. It currently has one primary care provider on staff, and is looking to grow that number.
As an added enticement, Collette said Indigo prioritizes a high level of hospitality, and has a station in the waiting room stocked with snacks and drinks to welcome guests. “Coffee, tea, juice, and water” are offered to guests, as well as complimentary snacks such as goldfish crackers, graham crackers, and saltines.
The interior design of the clinic features comfortable seating options and a color palette of browns, pinks, and blues. Collette said the new clinic aims to be “family-friendly and inviting.”